To begin working with Metricsco, you only need to send a few pieces of information including: Payment Processor Name, Decline Code, Amount, and Credit Card’s BIN (The first 6 digits of the card). For a complete list of minimum information to send, please see here
Absolutely – go to our portal and register for a 30-day free trial.
No – Metricsco is not replacing your existing gateway or payment processing relationships.
Metricsco is a service you can use to increase your decline recovery rate through your existing payment provider.
Yes – Metricsco works with any payment gateway or payment processor.
No – Metricsco does not collect full credit card numbers. In fact, our API does not allow you to send us full card numbers.
You only need to send the BIN (the first six digits of the card number). The last 4 digits are optional.
Yes – that’s exactly how our API works.
Our API tells you when (and how) to rebill the customer, so you maintain full control over the transactions and rebills within your system.
A “Decline Recycling Strategy” is an algorithm that analyzes your declined transactions and advise when and how to try these transactions again so the next time they get approved.
You would use “Decline Recycling Strategies” to maximize your decline recovery rate and increase your customer retention rate.
With Metricsco, you can select, build, optimize and A/B test “Decline Recycling Strategies” without I.T.
We have created a set of strategies that you can use out-of-the-box and test on your terms and timeline.
You can also create your own “Decline Recycling Strategies” or work with our experts to customize a strategy that maximizes your customer retention rate.
Please see our “Getting Started Guide” available here
The minimum information that you would need to send us is:
Payment Processor Name
: The name of the payment processor you are working with.
Decline Code
: The reason that the payment was declined. This code is received from the payment processor.
Amount
: The amount of the transaction that was declined.
Credit Card’s BIN
: The BIN is the first six digits of the credit card.
Metricsco can collect additional information that is used to optimize your retention.
For a reference, please see:
Transaction method API reference